Frequently Asked Questions
Delivery usually takes 4–5 business days after your order is shipped. However, it may vary depending on your location, public holidays, courier service availability, and weather conditions.
All type of customization we will do.
Yes, Of course, we have a separate manufacturing unit available, we will do bulk orders with your customization specifications and colors.
Yes, you can cancel your order only if it hasn’t been processed or shipped. Once the product is printed or dispatched, cancellation is not possible.
If your order is returned to us due to an incorrect address or refusal to accept delivery, we will notify you and hold the item for 25 days. You can request reshipment during this period (shipping charges apply). After 25 days, the item will be donated to charity.
No, we do not issue refunds for orders refused at delivery or returned due to incorrect or incomplete addresses.
If your item is misprinted, damaged, or defective, contact us within 7 days of delivery with photos of the product and packaging. We will review and arrange a replacement if eligible.
Contact us via phone, WhatsApp, or email within 25 days of the RTO notification to request reshipment. Shipping charges will apply.
If your refund is approved, we will credit it directly to your account or process it via GPay, Paytm, PhonePe, or Net Banking, based on your preference.